Terms of Service

Last updated: June 25, 2026

1. Introduction

These Terms of Service (Terms) govern your access to and use of the website located at www.naowa.mom (the Site) and the services provided by Hefei Naowa Network Technology Co., Ltd., operating as Nao Wa (we, our, or us). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

Company Details:
Hefei Naowa Network Technology Co., Ltd. (合肥挠哇网络科技有限公司)
Yaohai District, Langxi Road No.148, Baoli Dongjun Building 4 Room 502
Hefei, Anhui 230000, China
Email: team@naowa.mom
Phone: +1 (309) 446-8539

2. Definitions

For the purposes of these Terms:

• Site refers to the website available at www.naowa.mom and all subdomains.
• Services refers to the computer systems design, software development, IT consulting, and related services offered by Nao Wa.
• User, You, or Your refers to any individual or entity accessing or using the Site.
• Content refers to all text, images, code, designs, and other materials displayed on or available through the Site.
• Agreement refers to a separate written contract, statement of work, or service agreement entered into between you and Nao Wa for the provision of Services.

3. Acceptance of Terms

By accessing the Site, you confirm that you are at least 16 years of age or are accessing the Site under the supervision of a parent or legal guardian. If you are accessing the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. These Terms apply to all visitors, users, and others who access or use the Site.

4. Site Content and Intellectual Property

All Content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design and arrangement thereof, is the property of Nao Wa or its content suppliers and is protected by applicable intellectual property laws, including copyright and trademark laws of China and international treaties.

You may view and temporarily store pages from the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Content without our prior written permission. The Nao Wa name, logo, and all related product and service names are trademarks of Hefei Naowa Network Technology Co., Ltd. and may not be used without our prior written consent.

5. User Conduct

When using the Site, you agree not to:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems
• Interfere with or disrupt the operation of the Site or its underlying infrastructure
• Submit false, misleading, or fraudulent information through any forms on the Site
• Upload or transmit viruses, malware, or any other malicious code
• Use any automated means, including robots, scrapers, or spiders, to access or collect data from the Site without our express permission
• Engage in any activity that imposes an unreasonable or disproportionately large load on our infrastructure
• Use the Site to send unsolicited commercial communications (spam)

6. Services and Client Engagements

The provision of our software development, consulting, and IT services is governed by separate written agreements executed between Nao Wa and each client. These Terms apply only to your use of the Site and do not modify, supersede, or form part of any service agreement. In the event of any conflict between these Terms and a duly executed service agreement, the terms of the service agreement shall prevail with respect to the Services described therein.

All estimates, proposals, and timelines provided through the Site or via email are non-binding until formalized in a written agreement. We reserve the right to decline any project or engagement at our sole discretion.

7. Third-Party Links and Resources

The Site may contain links to third-party websites or resources. These links are provided for convenience only and do not constitute an endorsement by Nao Wa. We have no control over the content, privacy practices, or availability of third-party sites and accept no responsibility for them. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NAO WA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any Content on the Site. You use the Site at your own risk.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NAO WA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our aggregate liability for any claims arising out of or relating to these Terms or the Site shall not exceed the greater of (a) the amount you have paid to Nao Wa in the twelve months preceding the claim, or (b) one hundred United States dollars (USD $100.00). The limitations in this section shall apply regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis.

10. Indemnification

You agree to indemnify, defend, and hold harmless Nao Wa and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content or information you submit through the Site.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Modifications to Terms

We reserve the right to modify these Terms at any time at our sole discretion. Changes will take effect immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically. If you do not agree to the modified Terms, you must stop using the Site.

13. Modifications to the Site

We reserve the right to modify, suspend, or discontinue the Site or any part thereof at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.

14. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, if you breach these Terms. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, and limitations of liability.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People is Republic of China, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Site shall first be attempted to be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the competent courts in Hefei, Anhui Province, China.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

17. Waiver

No failure or delay by Nao Wa in exercising any right under these Terms shall operate as a waiver of that right. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nao Wa regarding your use of the Site and supersede all prior agreements, communications, and understandings, whether written or oral, relating to the subject matter hereof.

19. Contact Information

For questions about these Terms, please contact us:

Email: team@naowa.mom
Phone: +1 (309) 446-8539
Address: Yaohai District, Langxi Road No.148, Baoli Dongjun Building 4 Room 502, Hefei, Anhui 230000, China
Legal Department Contact: Please email team@naowa.mom with the subject line Attention: Legal Department.